HR Solutions for the Business Process Services
BPS companies are highly specialized in taking up outsourcing activities of other companies. Some of the most common offerings include customer service, tech support, hiring, accounting, and legal services. Such companies often have complex organizational hierarchies and hiring/retention procedures. Many layers of management, long hiring processes, and scattered work culture often make the job of HR professionals challenging, time-consuming, and inefficient. Such challenges often give rise to an additional set of challenges like loss of motivation in employees, stagnant business growth, and a struggle to keep up with competitors. HRO makes all these problems go away. It is an end-to-end human resource management system that manages every HR activity from sourcing and recruiting to payroll management to travel and expense management – all under one roof. Simple and efficient.
Exela HR Applications in the BPS Industry
- Identifying gaps in management & streamlining organizational hierarchy
- Fast and efficient talent acquisition process of BPS professional
- Regular assessment of existing talent to close the talent gap
- Reward management systems to boost productivity
- Targeted learning programs to keep the existing workforce updated and competitive